ServiceNow, Inc.

NOW 10-K · FY 2025
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NOW FY 2025 request

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Income Statement

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Income Statement
Metric FY 2025 FY 2024 YoY
Revenue 13,278 10,984 +20.9%
Show Product Lines breakouts
License And Service 12,883 10,646 +21.0%
Technology Service 395 338 +16.9%
Show Geography breakouts
Asia Pacific and other 1,528 1,241 +23.1%
EMEA 3,402 2,834 +20.0%
North America 8,348 6,909 +20.8%
Cost of Revenue 2,983 2,287 +30.4%
Show Product Lines breakouts
License And Service 2,569 1,942 +32.3%
Technology Service 414 345 +20.0%
Gross Profit 10,295 8,697 +18.4%
Research & Development 2,960 2,543 +16.4%
Sales & Marketing 4,388 3,854 +13.9%
General & Administrative 1,123 936 +20.0%
Operating Expenses 8,471 7,333 +15.5%
Operating Income 1,824 1,364 +33.7%
Other Non-Operating Income (Expense) -14 -45 +68.9%
Income Before Taxes 2,261 1,738 +30.1%
Income Tax Expense (Benefit) 513 313 +63.9%
Comprehensive Income 1,835 1,394 +31.6%
Other Comprehensive Income 87 -31 +380.6%
Show Equity Components breakouts
Accumulated Gain Loss Net Cash Flow Hedge Parent -88 50 -276.0%
Accumulated Net Unrealized Investment Gain Loss 27 12 +125.0%
Accumulated Other Comprehensive Income 87 -31 +380.6%
Accumulated Translation Adjustment 148 -93 +259.1%
EPS (Basic) 1.69 1.38 +22.5%
EPS (Diluted) 1.67 1.37 +21.9%
Wtd Avg Shares (Basic) 1,036,740 1,029,169 +0.7%
Wtd Avg Shares (Diluted) 1,046,691 1,042,113 +0.4%
Other Comprehensive Income Loss Cash Flow Hedge Gain Loss Before Reclassification After Tax -88 50 -276.0%
Foreign Currency Transaction Gain Loss Before Tax 113 — —

Balance Sheet

Balance Sheet
Metric FY 2025 FY 2024 YoY
Current Assets
Cash & Cash Equivalents 3,726 2,304 +61.7%
Available For Sale Securities Debt Securities Current 2,558 3,458 -26.0%
Accounts Receivable 2,627 2,240 +17.3%
Contract With Customer Asset Net Current 590 517 +14.1%
Prepaid Expenses & Other Current Assets 970 668 +45.2%
Total Current Assets 10,471 9,187 +14.0%
Non-Current Assets
Contract With Customer Asset Net Noncurrent 1,114 999 +11.5%
Available For Sale Securities Debt Securities Noncurrent 3,771 4,111 -8.3%
Property, Plant & Equipment 2,289 1,763 +29.8%
Show Geography breakouts
Asia Pacific and other 289 191 +51.3%
EMEA 563 428 +31.5%
North America 1,437 1,144 +25.6%
Operating Lease Right-of-Use Assets 806 693 +16.3%
Goodwill 3,578 1,273 +181.1%
Show Business Acquisition breakouts
Moveworks, Inc 1,748 — —
Deferred Tax Assets 1,056 1,385 -23.8%
Other Non-Current Assets 290 291 -0.3%
Total Assets 26,038 20,383 +27.7%
Intangible Assets 1,121 — —
Other Assets
Other Long Term Investments 1,542 472 +226.7%
Intangible Assets Net Excluding Goodwill 1,121 209 +436.4%
Show Finite Lived Intangible Assets By Major Class breakouts
Patents 1,121 209 +436.4%
Current Liabilities
Accounts Payable 204 68 +200.0%
Accrued Liabilities 1,813 1,369 +32.4%
Deferred Revenue (Current) 8,314 6,819 +21.9%
Operating Lease Liability Current 112 102 +9.8%
Total Current Liabilities 10,443 8,358 +24.9%
Non-Current Liabilities
Contract With Customer Liability Noncurrent 120 95 +26.3%
Operating Lease Liabilities 800 687 +16.4%
Other Non-Current Liabilities 220 145 +51.7%
Total Liabilities 13,074 10,774 +21.3%
Long-Term Debt (Q) — — —
Show Debt Instrument breakouts
2030 Senior Notes 1,491 1,489 +0.1%
Other Liabilities
Convertible Long Term Notes Payable 1,491 1,489 +0.1%
Stockholders' Equity
Common Stock 1 1 0.0%
Treasury Stock Common Value -3,045 -1,219 -149.8%
Additional Paid In Capital Common Stock 10,747 7,401 +45.2%
Accumulated Other Comprehensive Income 19 -68 +127.9%
Retained Earnings 5,242 3,494 +50.0%
Total Stockholders' Equity 12,964 9,609 +34.9%
Show Equity Components breakouts
Accumulated Gain Loss Net Cash Flow Hedge Parent -38 50 -176.0%
Accumulated Other Comprehensive Income 19 -68 +127.9%
Accumulated Translation Adjustment 57 -91 +162.6%
Additional Paid In Capital 10,747 7,401 +45.2%
Common Stock 1 1 0.0%
Retained Earnings 5,242 3,494 +50.0%
Treasury Stock Common -3,045 -1,219 -149.8%
Total Liabilities & Equity 26,038 20,383 +27.7%
Preferred Stock Shares Authorized 10,000 10,000 0.0%

Cash Flow Statement

Cash Flow Statement
Metric FY 2025 FY 2024 YoY
Operating Activities
Net Income 1,748 1,425 +22.7%
Show Equity Components breakouts
Retained Earnings 1,748 1,425 +22.7%
Depreciation & Amortization 738 564 +30.9%
Amortization Of Deferred Sales Commissions 621 550 +12.9%
Stock-Based Compensation 1,955 1,746 +12.0%
Show Product Lines breakouts
License And Service · Cost Of Sales 300 250 +20.0%
Technology Service · Cost Of Sales 44 46 -4.3%
Show Income Statement Location breakouts
General And Administrative Expense 234 230 +1.7%
Research And Development Expense 791 655 +20.8%
Sales and marketing 586 565 +3.7%
Increase Decrease In Deferred Income Taxes 249 98 +154.1%
Other Operating Activities Cash Flow Statement 104 -51 +303.9%
Increase Decrease In Receivables -312 -254 -22.8%
Increase Decrease In Deferred Charges -758 -713 -6.3%
Change in Prepaid & Other Assets -384 -332 -15.7%
Change in Accounts Payable 55 -52 +205.8%
Change in Deferred Revenue 1,179 1,179 0.0%
Increase Decrease In Accrued Liabilities And Other Operating Liabilities 249 107 +132.7%
Net Cash from Operations 5,444 4,267 +27.6%
Deferred Income Taxes 251 98 +156.1%
Investing Activities
Capital Expenditures -868 -852 -1.9%
Payments To Acquire Businesses Net Of Cash Acquired -1,084 -113 -859.3%
Payments To Acquire Intangible Assets -43 -40 -7.5%
Payments To Acquire Investments -2,814 -5,031 +44.1%
Payments To Acquire Non Marketable Investments -1,056 -181 -483.4%
Proceeds From Sale And Maturity Of Available For Sale Securities 4,138 3,752 +10.3%
Other Investing Activities 38 -36 +205.6%
Net Cash from Investing -1,689 -2,501 +32.5%
Fair Value Of Common Stock Issued For Business Combinations 1,901 — —
Financing Activities
Proceeds From Stock Plans 270 237 +13.9%
Share Repurchases -1,840 -696 -164.4%
Tax Withholding for Share Compensation -770 -700 -10.0%
Net Cash from Financing -2,340 -1,343 -74.2%
Supplemental
Interest Paid 22 23 -4.3%
Income Taxes Paid 283 230 +23.0%
Unpaid Capital Expenditures 154 55 +180.0%
Other Cash Flow
Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents 7 -17 +141.2%
Net Change in Cash 1,422 406 +250.2%
Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents 3,732 2,310 +61.6%
Restricted Cash Current 6 6 0.0%
Income Tax Paid Federal After Refund Received 46 64 -28.1%
Income Tax Paid State And Local After Refund Received 83 55 +50.9%
Show Income Tax Authority breakouts
NJ 15 — —
Income Tax Paid Foreign After Refund Received 154 111 +38.7%
Show Income Tax Authority breakouts
BR 34 28 +21.4%
IE 29 17 +70.6%
IN 38 25 +52.0%
NL 22 15 +46.7%

Values in millions USD. Source: SEC EDGAR 10-K filing.

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