ServiceNow, Inc.
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NOW Q3 2025 request
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| Metric | Q3 2025 | Q3 2024 | YoY |
|---|---|---|---|
| Revenue (Q) | — | — | — |
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| License And Service | 3,299 | 2,715 | +21.5% |
| Technology Service | 108 | 82 | +31.7% |
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| Asia Pacific and other | 401 | 319 | +25.7% |
| EMEA | 873 | 700 | +24.7% |
| North America | 2,133 | 1,778 | +20.0% |
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| Revenue | 3,407 | 2,797 | +21.8% |
| Cost of Revenue (Q) | — | — | — |
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| License And Service | 666 | 496 | +34.3% |
| Technology Service | 108 | 88 | +22.7% |
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| Cost of Revenue | 774 | 584 | +32.5% |
| Gross Profit (Q) | — | — | — |
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| Gross Profit | 2,633 | 2,213 | +19.0% |
| Research & Development (Q) | — | — | — |
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| Research & Development | 750 | 626 | +19.8% |
| Sales & Marketing (Q) | — | — | — |
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| Sales & Marketing | 1,056 | 944 | +11.9% |
| General & Administrative (Q) | — | — | — |
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| General & Administrative | 255 | 225 | +13.3% |
| Operating Expenses (Q) | — | — | — |
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| Operating Expenses | 2,061 | 1,795 | +14.8% |
| Operating Income (Q) | — | — | — |
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| Operating Income | 572 | 418 | +36.8% |
| Other Non-Operating Income (Expense) (Q) | — | — | — |
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| Other Non-Operating Income (Expense) | 7 | -10 | +170.0% |
| Income Before Taxes (Q) | — | — | — |
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| Income Before Taxes | 694 | 516 | +34.5% |
| Income Tax Expense (Benefit) (Q) | — | — | — |
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| Income Tax Expense (Benefit) | 192 | 84 | +128.6% |
| Comprehensive Income (Q) | — | — | — |
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| Comprehensive Income | 534 | 490 | +9.0% |
| EPS (Basic) (Q) | — | — | — |
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| EPS (Basic) | 2.42 | 2.09 | +15.8% |
| EPS (Diluted) (Q) | — | — | — |
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| EPS (Diluted) | 2.4 | 2.07 | +15.9% |
| Wtd Avg Shares (Basic) (Q) | — | — | — |
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| Wtd Avg Shares (Basic) | 207,630 | 206,158 | +0.7% |
| Wtd Avg Shares (Diluted) (Q) | — | — | — |
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| Wtd Avg Shares (Diluted) | 209,505 | 208,552 | +0.5% |
| Other Comprehensive Income Loss Cash Flow Hedge Gain Loss Before Reclassification After Tax (Q) | — | — | — |
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| Other Comprehensive Income Loss Cash Flow Hedge Gain Loss Before Reclassification After Tax | 36 | -52 | +169.2% |
Balance Sheet
| Metric | Q3 2025 | Q3 2024 | YoY |
|---|---|---|---|
| Current Assets | |||
| Cash & Cash Equivalents (Q) | — | — | — |
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| Cash & Cash Equivalents | 2,725 | 1,885 | +44.6% |
| Available For Sale Securities Debt Securities Current (Q) | — | — | — |
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| Available For Sale Securities Debt Securities Current | 2,686 | 3,410 | -21.2% |
| Accounts Receivable (Q) | — | — | — |
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| Accounts Receivable | 1,548 | 1,308 | +18.3% |
| Contract With Customer Asset Net Current (Q) | — | — | — |
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| Contract With Customer Asset Net Current | 559 | 502 | +11.4% |
| Prepaid Expenses & Other Current Assets (Q) | — | — | — |
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| Prepaid Expenses & Other Current Assets | 846 | 591 | +43.1% |
| Total Current Assets (Q) | — | — | — |
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| Total Current Assets | 8,364 | 7,696 | +8.7% |
| Non-Current Assets | |||
| Contract With Customer Asset Net Noncurrent (Q) | — | — | — |
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| Contract With Customer Asset Net Noncurrent | 1,017 | 946 | +7.5% |
| Available For Sale Securities Debt Securities Noncurrent (Q) | — | — | — |
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| Available For Sale Securities Debt Securities Noncurrent | 4,266 | 3,829 | +11.4% |
| Property, Plant & Equipment (Q) | — | — | — |
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| Asia Pacific and other | 264 | — | — |
| EMEA | 532 | — | — |
| North America | 1,331 | — | — |
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| Property, Plant & Equipment | 2,127 | — | — |
| Operating Lease Right-of-Use Assets (Q) | — | — | — |
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| Operating Lease Right-of-Use Assets | 807 | 661 | +22.1% |
| Goodwill (Q) | — | — | — |
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| Goodwill | 1,820 | 1,291 | +41.0% |
| Deferred Tax Assets (Q) | — | — | — |
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| Deferred Tax Assets | 1,217 | 1,444 | -15.7% |
| Other Non-Current Assets (Q) | — | — | — |
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| Other Non-Current Assets | 272 | 635 | -57.2% |
| Total Assets (Q) | — | — | — |
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| Total Assets | 21,789 | 18,434 | +18.2% |
| Intangible Assets (Q) | — | — | — |
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| Intangible Assets | 391 | 214 | +82.7% |
| Other Assets | |||
| Other Long Term Investments (Q) | — | — | — |
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| Other Long Term Investments | 1,508 | — | — |
| Intangible Assets Net Excluding Goodwill (Q) | — | — | — |
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| Intangible Assets Net Excluding Goodwill | 391 | 214 | +82.7% |
| Current Liabilities | |||
| Accounts Payable (Q) | — | — | — |
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| Accounts Payable | 146 | 165 | -11.5% |
| Accrued Liabilities (Q) | — | — | — |
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| Accrued Liabilities | 1,267 | 1,058 | +19.8% |
| Deferred Revenue (Current) (Q) | — | — | — |
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| Deferred Revenue (Current) | 6,347 | 5,457 | +16.3% |
| Operating Lease Liability Current (Q) | — | — | — |
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| Operating Lease Liability Current | 107 | 106 | +0.9% |
| Total Current Liabilities (Q) | — | — | — |
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| Total Current Liabilities | 7,867 | 6,786 | +15.9% |
| Non-Current Liabilities | |||
| Contract With Customer Liability Noncurrent (Q) | — | — | — |
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| Contract With Customer Liability Noncurrent | 115 | 77 | +49.4% |
| Operating Lease Liabilities (Q) | — | — | — |
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| Operating Lease Liabilities | 804 | 650 | +23.7% |
| Other Non-Current Liabilities (Q) | — | — | — |
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| Other Non-Current Liabilities | 211 | 142 | +48.6% |
| Total Liabilities (Q) | — | — | — |
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| Total Liabilities | 10,488 | 9,144 | +14.7% |
| Long-Term Debt (Q) | — | — | — |
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| 2030 Notes | 1,491 | 1,489 | +0.1% |
| Other Liabilities | |||
| Convertible Long Term Notes Payable (Q) | — | — | — |
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| Convertible Long Term Notes Payable | 1,491 | 1,489 | +0.1% |
| Stockholders' Equity | |||
| Treasury Stock Common Value (Q) | — | — | — |
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| Treasury Stock Common Value | -2,451 | -926 | -164.7% |
| Additional Paid In Capital Common Stock (Q) | — | — | — |
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| Additional Paid In Capital Common Stock | 8,928 | 7,126 | +25.3% |
| Accumulated Other Comprehensive Income (Q) | — | — | — |
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| Accumulated Other Comprehensive Income | -17 | -20 | +15.0% |
| Retained Earnings (Q) | — | — | — |
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| Retained Earnings | 4,841 | 3,110 | +55.7% |
| Total Stockholders' Equity (Q) | — | — | — |
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| Accumulated Gain Loss Net Cash Flow Hedge Parent | -65 | -30 | -116.7% |
| Accumulated Net Unrealized Investment Gain Loss | -1 | 5 | -120.0% |
| Accumulated Other Comprehensive Income | -17 | -20 | +15.0% |
| Accumulated Translation Adjustment | 49 | 5 | +880.0% |
| Additional Paid In Capital | 8,928 | 7,126 | +25.3% |
| Retained Earnings | 4,841 | 3,110 | +55.7% |
| Treasury Stock Common | -2,451 | -926 | -164.7% |
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| Total Stockholders' Equity | 11,301 | 9,290 | +21.6% |
| Total Liabilities & Equity (Q) | — | — | — |
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| Total Liabilities & Equity | 21,789 | 18,434 | +18.2% |
Cash Flow Statement
| Metric | YTD Q3 2025 | YTD Q3 2024 | YoY |
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| Operating Activities | |||
| Net Income (YTD) | — | — | — |
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| Retained Earnings | 1,347 | 1,041 | +29.4% |
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| Net Income | 1,347 | 1,041 | +29.4% |
| Depreciation & Amortization (YTD) | — | — | — |
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| Depreciation & Amortization | 526 | 410 | +28.3% |
| Amortization Of Deferred Sales Commissions (YTD) | — | — | — |
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| Amortization Of Deferred Sales Commissions | 454 | 403 | +12.7% |
| Stock-Based Compensation (YTD) | — | — | — |
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| License And Service · Cost Of Sales | 222 | 184 | +20.7% |
| Technology Service · Cost Of Sales | 33 | 35 | -5.7% |
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| Stock-Based Compensation | 1,461 | 1,292 | +13.1% |
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| General And Administrative Expense | 178 | 175 | +1.7% |
| Research And Development Expense | 584 | 479 | +21.9% |
| Sales and marketing | 444 | 419 | +6.0% |
| Increase Decrease In Deferred Income Taxes (YTD) | — | — | — |
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| Increase Decrease In Deferred Income Taxes | 172 | 47 | +266.0% |
| Other Operating Activities Cash Flow Statement (YTD) | — | — | — |
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| Other Operating Activities Cash Flow Statement | 43 | -31 | +238.7% |
| Increase Decrease In Receivables (YTD) | — | — | — |
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| Increase Decrease In Receivables | 740 | 727 | +1.8% |
| Increase Decrease In Deferred Charges (YTD) | — | — | — |
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| Increase Decrease In Deferred Charges | -462 | -461 | -0.2% |
| Change in Prepaid & Other Assets (YTD) | — | — | — |
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| Change in Prepaid & Other Assets | -199 | -267 | +25.5% |
| Change in Accounts Payable (YTD) | — | — | — |
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| Change in Accounts Payable | 48 | 42 | +14.3% |
| Change in Deferred Revenue (YTD) | — | — | — |
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| Change in Deferred Revenue | -713 | -355 | -100.8% |
| Increase Decrease In Accrued Liabilities And Other Operating Liabilities (YTD) | — | — | — |
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| Increase Decrease In Accrued Liabilities And Other Operating Liabilities | -211 | -216 | +2.3% |
| Net Cash from Operations (YTD) | — | — | — |
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| Net Cash from Operations | 3,206 | 2,632 | +21.8% |
| Investing Activities | |||
| Capital Expenditures (YTD) | — | — | — |
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| Capital Expenditures | -630 | -599 | -5.2% |
| Payments To Acquire Businesses Net Of Cash Acquired (YTD) | — | — | — |
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| Payments To Acquire Businesses Net Of Cash Acquired | -215 | -82 | -162.2% |
| Payments To Acquire Intangible Assets (YTD) | — | — | — |
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| Payments To Acquire Intangible Assets | -43 | -30 | -43.3% |
| Payments To Acquire Investments (YTD) | — | — | — |
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| Payments To Acquire Investments | -2,719 | -3,952 | +31.2% |
| Payments To Acquire Longterm Investments (YTD) | — | — | — |
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| Payments To Acquire Longterm Investments | -1,020 | -149 | -584.6% |
| Proceeds From Sale And Maturity Of Available For Sale Securities (YTD) | — | — | — |
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| Proceeds From Sale And Maturity Of Available For Sale Securities | 3,410 | 3,024 | +12.8% |
| Other Investing Activities (YTD) | — | — | — |
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| Other Investing Activities | 26 | 25 | +4.0% |
| Net Cash from Investing (YTD) | — | — | — |
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| Net Cash from Investing | -1,191 | -1,763 | +32.4% |
| Fair Value Of Common Stock Issued For Business Combinations (YTD) | — | — | — |
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| Fair Value Of Common Stock Issued For Business Combinations | 434 | — | — |
| Financing Activities | |||
| Proceeds From Stock Plans (YTD) | — | — | — |
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| Proceeds From Stock Plans | 270 | 237 | +13.9% |
| Share Repurchases (YTD) | — | — | — |
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| Share Repurchases | -1,243 | -400 | -210.8% |
| Tax Withholding for Share Compensation (YTD) | — | — | — |
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| Tax Withholding for Share Compensation | -628 | -525 | -19.6% |
| Net Cash from Financing (YTD) | — | — | — |
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| Net Cash from Financing | -1,601 | -872 | -83.6% |
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| Interest Paid (YTD) | — | — | — |
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| Interest Paid | 22 | 23 | -4.3% |
| Income Taxes Paid (YTD) | — | — | — |
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| Income Taxes Paid | 181 | 183 | -1.1% |
| Unpaid Capital Expenditures (YTD) | — | — | — |
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| Unpaid Capital Expenditures | 66 | 49 | +34.7% |
| Other Cash Flow | |||
| Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents (YTD) | — | — | — |
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| Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents | 10 | -8 | +225.0% |
| Net Change in Cash (YTD) | — | — | — |
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| Net Change in Cash | 424 | -11 | +3954.5% |
| Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents (Q) | — | — | — |
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| Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents | 2,734 | 1,893 | +44.4% |
| Restricted Cash Current (Q) | — | — | — |
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| Restricted Cash Current | 9 | 8 | +12.5% |
Values in millions USD. Source: SEC EDGAR 10-Q filing.