ServiceNow, Inc.

NOW 10-K · Q4 2025
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NOW Q4 2025 request

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Income Statement

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Income Statement
Metric Q4 2025 Q4 2024 YoY
Revenue 3,568 2,957 +20.7%
Show Product Lines breakouts
License And Service 3,466 2,866 +20.9%
Technology Service 102 91 +12.1%
Show Geography breakouts
Asia Pacific and other 409 331 +23.6%
EMEA 913 797 +14.6%
North America 2,246 1,829 +22.8%
Cost of Revenue 834 631 +32.2%
Show Product Lines breakouts
License And Service 717 536 +33.8%
Technology Service 117 95 +23.2%
Gross Profit 2,734 2,326 +17.5%
Research & Development 773 668 +15.7%
Sales & Marketing 1,150 1,027 +12.0%
General & Administrative 368 257 +43.2%
Operating Expenses 2,291 1,952 +17.4%
Operating Income 443 374 +18.4%
Other Non-Operating Income (Expense) -7 -17 +58.8%
Income Before Taxes 541 463 +16.8%
Income Tax Expense (Benefit) 140 79 +77.2%
Comprehensive Income 437 336 +30.1%
EPS (Basic) -4.81 -3.68 -30.7%
EPS (Diluted) -4.76 -3.63 -31.1%
Wtd Avg Shares (Basic) 829,548 823,530 +0.7%
Wtd Avg Shares (Diluted) 837,321 834,109 +0.4%
Other Comprehensive Income Loss Cash Flow Hedge Gain Loss Before Reclassification After Tax 27 80 -66.2%

Balance Sheet

Balance Sheet
Metric Q4 2025 Q4 2024 YoY
Current Assets
Cash & Cash Equivalents 3,726 2,304 +61.7%
Available For Sale Securities Debt Securities Current 2,558 3,458 -26.0%
Accounts Receivable 2,627 2,240 +17.3%
Contract With Customer Asset Net Current 590 517 +14.1%
Prepaid Expenses & Other Current Assets 970 668 +45.2%
Total Current Assets 10,471 9,187 +14.0%
Non-Current Assets
Contract With Customer Asset Net Noncurrent 1,114 999 +11.5%
Available For Sale Securities Debt Securities Noncurrent 3,771 4,111 -8.3%
Property, Plant & Equipment 2,289 1,763 +29.8%
Show Geography breakouts
Asia Pacific and other 289 191 +51.3%
EMEA 563 428 +31.5%
North America 1,437 1,144 +25.6%
Operating Lease Right-of-Use Assets 806 693 +16.3%
Goodwill 3,578 1,273 +181.1%
Show Business Acquisition breakouts
Moveworks, Inc 1,748 — —
Deferred Tax Assets 1,056 1,385 -23.8%
Other Non-Current Assets 290 291 -0.3%
Total Assets 26,038 20,383 +27.7%
Intangible Assets 1,121 — —
Other Assets
Other Long Term Investments 1,542 472 +226.7%
Intangible Assets Net Excluding Goodwill 1,121 209 +436.4%
Show Finite Lived Intangible Assets By Major Class breakouts
Patents 1,121 209 +436.4%
Current Liabilities
Accounts Payable 204 68 +200.0%
Accrued Liabilities 1,813 1,369 +32.4%
Deferred Revenue (Current) 8,314 6,819 +21.9%
Operating Lease Liability Current 112 102 +9.8%
Total Current Liabilities 10,443 8,358 +24.9%
Non-Current Liabilities
Contract With Customer Liability Noncurrent 120 95 +26.3%
Operating Lease Liabilities 800 687 +16.4%
Other Non-Current Liabilities 220 145 +51.7%
Total Liabilities 13,074 10,774 +21.3%
Long-Term Debt (Q) — — —
Show Debt Instrument breakouts
2030 Senior Notes 1,491 1,489 +0.1%
Other Liabilities
Convertible Long Term Notes Payable 1,491 1,489 +0.1%
Stockholders' Equity
Common Stock 1 1 0.0%
Treasury Stock Common Value -3,045 -1,219 -149.8%
Additional Paid In Capital Common Stock 10,747 7,401 +45.2%
Accumulated Other Comprehensive Income 19 -68 +127.9%
Retained Earnings 5,242 3,494 +50.0%
Total Stockholders' Equity 12,964 9,609 +34.9%
Show Equity Components breakouts
Accumulated Gain Loss Net Cash Flow Hedge Parent -38 50 -176.0%
Accumulated Other Comprehensive Income 19 -68 +127.9%
Accumulated Translation Adjustment 57 -91 +162.6%
Additional Paid In Capital 10,747 7,401 +45.2%
Common Stock 1 1 0.0%
Retained Earnings 5,242 3,494 +50.0%
Treasury Stock Common -3,045 -1,219 -149.8%
Total Liabilities & Equity 26,038 20,383 +27.7%
Preferred Stock Shares Authorized 10,000 10,000 0.0%

Cash Flow Statement

Cash Flow Statement
Metric YTD Q4 2025 YTD Q4 2024 YoY
Operating Activities
Net Income 401 384 +4.4%
Show Equity Components breakouts
Retained Earnings 401 384 +4.4%
Depreciation & Amortization 212 154 +37.7%
Amortization Of Deferred Sales Commissions 167 147 +13.6%
Stock-Based Compensation 494 454 +8.8%
Show Product Lines breakouts
License And Service · Cost Of Sales 78 66 +18.2%
Technology Service · Cost Of Sales 11 11 0.0%
Show Income Statement Location breakouts
General And Administrative Expense 56 55 +1.8%
Research And Development Expense 207 176 +17.6%
Sales and marketing 142 146 -2.7%
Increase Decrease In Deferred Income Taxes 77 51 +51.0%
Other Operating Activities Cash Flow Statement 61 -20 +405.0%
Increase Decrease In Receivables -1,052 -981 -7.2%
Increase Decrease In Deferred Charges -296 -252 -17.5%
Change in Prepaid & Other Assets -185 -65 -184.6%
Change in Accounts Payable 7 -94 +107.4%
Change in Deferred Revenue 1,892 1,534 +23.3%
Increase Decrease In Accrued Liabilities And Other Operating Liabilities 460 323 +42.4%
Net Cash from Operations 2,238 1,635 +36.9%
Investing Activities
Capital Expenditures -238 -253 +5.9%
Payments To Acquire Businesses Net Of Cash Acquired -869 -31 -2703.2%
Payments To Acquire Intangible Assets 0 -10 +100.0%
Payments To Acquire Investments -95 -1,079 +91.2%
Proceeds From Sale And Maturity Of Available For Sale Securities 728 728 0.0%
Other Investing Activities 12 -61 +119.7%
Net Cash from Investing -498 -738 +32.5%
Financing Activities
Proceeds From Stock Plans 0 0 —
Share Repurchases -597 -296 -101.7%
Tax Withholding for Share Compensation -142 -175 +18.9%
Net Cash from Financing -739 -471 -56.9%
Supplemental
Interest Paid 0 0 —
Income Taxes Paid 102 47 +117.0%
Unpaid Capital Expenditures 88 6 +1366.7%
Other Cash Flow
Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents -3 -9 +66.7%
Net Change in Cash 998 417 +139.3%
Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents 3,732 2,310 +61.6%
Restricted Cash Current 6 6 0.0%

Values in millions USD. Source: SEC EDGAR 10-K filing.

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